Request Your Exclusive VIP Quote
Share your travel requirements – we’ll reply within 1–2 hours (8am–8pm).
✔ Transparent fixed pricing ✔ No hidden charges
Grace Period Policy for Transfer Services
All transfer services are subject to a mutual 15-minute grace period for both the passenger and the driver. This grace period is implemented to accommodate unforeseen circumstances such as traffic congestion, temporary road closures, weather conditions, or other unexpected situations that may cause delays at the pickup point.
During this 15-minute grace period, neither party shall be considered late, and no compensation, penalty, or additional charge will apply to either the passenger or the driver within this timeframe.
Both parties are encouraged to communicate promptly if delays are anticipated in order to ensure smooth coordination of the transfer service.
✨ What to Expect After Confirmation
Premium benefits with every Skylimo ride
✈️ Flight Tracking
Real-time tracking for arrivals
⏱️ 90 mins Free Waiting
From actual landing time
🏨 20 mins Free Waiting
For hotels, homes & offices
✈️ If Your Flight is Delayed – WhatsApp Us!
⏱️ Less than 2 hours
Automatic adjustment – driver tracks flight, no action needed.
⏰ 2–4 hours
Please WhatsApp us. Free update. Without contact after 4h → no-show.
⚠️ Keep us updated
🔴 4+ hours
Free reschedule with 12h notice; RM20–80 for shorter notice.
🌙 Late‑Night / Early‑Morning Pickups (22:00 – 06:59)
If delays push your pickup into night hours, the standard night surcharge applies. We confirm exact amount – no surprises.
🛫 KLIA T1 & T2 – Smooth Pickup
Why we don’t wait at terminal
- ✓ Real‑time flight tracking
- ✓ Standby nearby 20 min after landing
- ✓ Drive to pickup point when you’re ready
- ✓ WhatsApp us – we guide you
Typical wait: Less than 15 minutes
📅 Cancelling or Changing Booking
✓ More than 24h before
Full refund, no questions asked.
✗ Within 24h or no‑show
No refund – ensures service quality.
🔄 Change time
Free with 12h notice. Just WhatsApp us.